Defined by excellence and inclusion
Driven by our intrapreneurial spirit, we're committed to the analytical needs of our clients in the pharmaceutical and life sciences industries, speeding products to market by providing reliable GMP quality control testing and creative R&D solutions.
Our deep-rooted policy of inclusion and diversity at all levels stands at the very core of our company.
Vision
Driven by excellence, we enthusiastically adopt new technologies and are continuously looking for sustainable ways to improve our services.
Mission
We're proud to play an integral role in our clients' mission to better the lives of the global community through new medical discoveries.
Values
We pride ourselves on our client-centric approach built on transparency, flexibility, and reliability. Our culture is rooted in positivity, innovation, and collaboration, both internally and with our clients.
Commitment to Quality
Our services play an important role in measuring the efficacy and safety of products that are used within Canada, and around the world. We're committed to maintaining a quality‑focused culture, continuously striving to improve quality‑focused behaviors and decision‑making throughout our organization.
Our Quality Policy stands for:
Conducting our business in compliance with applicable laws, best practices, and scientific standards. The integrity of all the data we generate is controlled over its entire life-cycle.
Accountable leadership that ensures that appropriate procedures are in place for all work and data that supports or directly affects, product quality, product registration, and patient or consumer safety.
Regularly reviewing our performance to ensure that we meet or exceed the expectations of regulatory agencies and our clients.
Quality Vision and Values
With quality at the heart of all that we do, we aim to be the benchmark in our industry. Through customer proximity, credibility, reliability, and transparency, we all share this common goal within the company.
We offer our employees continuous training and development in GMP guidelines and applicable quality systems to promote the highest quality standards that we're proud to offer our clients. We're all for investing in continuous improvement initiatives, harmonizing practices among all departments, decreasing cycle times, and doing everything we can to remain the most reliable partner.
Good Health and Well-being
We contribute to medical advancements by supporting our clients with the analytical services that are necessary for the development and marketing of new treatments, including COVID-19 vaccines.
Equal Opportunities
We believe in diversity and equal opportunities at all levels. We recognize the contribution of women who constitute not only two thirds of our workforce, but also 50% of our management and executive teams. We recognize education from foreign countries, and celebrate the diversity of cultures and origins of our employees that brings richness to our company.
Environmental Impact
We aim to eliminate waste and losses through our processes, and the way in which services are provided. Our laboratory waste and sample destruction are managed in an environmentally responsible way according to established norms, and we are successfully inspected by the Quebec Ministry of Environment and our local Environmental Service for our water rejections.
Our goal is to become paperless through several technological solutions including electronic signatures, and our Laboratory Information Management System (LIMS). We also continuously upgrade our facilities to significantly reduce energy consumption.
Proudly based in Quebec
We are proudly based in Quebec and have been operating in the province for over 30 years - providing analytical laboratory testing to our clients in the life sciences industry. We're happy to play a role in contributing to the local economy, improving sustainability, and providing employment to the community that we love to be a part of.